Don't Look Back

I'm being consistent here. My 2010 view is going to be simply, learn from your experiences but lets not overly focus on what has gone by. So I've used the same title in a whole lot of places.
One of the big challenges in 2010 will be my commitment to reduce Energy use. If we can't rely on the Politicians to create the correct environment, we can at least begin to show our cards as well as our words. There is an election in Australian in 2010, and Climate Change MUST remain on the agenda throughout the year.
In order for you to understand what has happened here in 2009, I thought the use of a Wordle would help.

In order for you to understand my pretty intense feed on twitter, and this is important because without twitter through 2008 and 2009, I wouldn't have this blog, see this wordle

And - there is an updated blog post on this below - kudos must go to those who have responded to shit I threw which hit the fan. Big words to Foxtel, cos you have taken plenty from me. I hope 2010 is a much more pleasant relationship. As for FIFA? Well I hope everyone enjoys the World Cup in 2010, though I suspect it'll just be another freak show for the suits in the crowd.

Finally, big shout out to Gavin Heaton and the perfect gift for a man boys for stimulating my 'comeback' so to speak. And to those who continue to engage with me on a day to day basis. There are many of you, but special mention to Karalee Evans, Toby Greer, Mal Damkar, glebe2037, Tiphereth Gloria, Tim Moreillon, Scott Rhodie, Stilgherrian, Craig Wilson and Markus Hafner, (who put me on to that twitter shit in the first place). To Sally for bearing with me while I learn this stuff and James Fridley for well being #iamthefridley

Dear Foxtel

updated 31/12/09 following call received from Rihanna at Foxtel on 29/12

It was a pleasant experience to get the call and we had a good conversation. It was nice to get something positive out of this experience, however, Foxtel still need to go a way to, in my opinion, introduce value back into their offerings. Stopping discriminating between customers and focusing on the Customer Experience rather than Marketing would be a start.

See my understanding of their responses to my specific questions below. I hope what they appear to have committed to actually comes through

To: Shona Bishop
"Executive Director, Customer Service and Installations
Foxtel"

Dear Shona,

A couple of weeks back you sent me a letter to tell me you were completely incapable of doing simple calculations and forgot I had a 'loyalty bonus' already before telling me the price cut I thought I had actually was an Increase in Price.

Actually I'm going to just quote what you wrote here, because I'm assuming what I wrote above is what you meant to get across. But as with Barnaby Joyce's recent effort at Blogging, it doesn't appear to be written in any kind of English I understand;

Television Drug of the Nation

It has recently been grating on me that I pay a television distribution company aka Foxtel almost $100 a month for a Service. Events of this week have finally made me consider whether this is good value or not.

Last Saturday I sat down to watch the AFL Grand Final (only available on Channel 10) to discover none of the Free to Air Channels were being received by my Foxtel Box. Panic Ensued!